The not-for-profit’s YouChoose website won both the best consumer-friendly product award and the overall winner award at the Information Technology in Aged Care (ITAC) 2016 awards in Melbourne last night.

The user-friendly tool allows customers to customise their home care package by tailoring their services to suit their needs. Divided into four areas – health, home, community and independence – it was designed to make it easier for consumers to navigate the home care process.

Each customers who designs their package online is also called back and provided with additional support to access services.

BaptistCare’s Chief Information Officer, Daniel Pettman, said he was delighted with the honour.

“These awards acknowledge that not only are we passionate about providing life-transforming care, but we are committed to developing innovative solutions that empower and support our customers,” he said.

Check out the YouChoose website here.

Image credit: Event Photography.